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Hemlane for Independent Landlords

Hemlane by Hemlane · San Francisco, CA

Property management software for self-managing landlords that pairs online tools with access to local agents for showings and field tasks.

In-Depth Review

Hemlane sits in a specific slice of the property management software market: independent landlords who want to stay self-managing but need tools to stay organized and occasional in-person help they cannot always provide themselves.

The platform has been around since 2015 and has built its product around one honest observation — self-managing landlords do not struggle with wanting to manage their properties. They struggle with the parts that require physical presence (showings, inspections) and the administrative tasks that pile up when handled by text message and spreadsheet.

What Hemlane Actually Does

The software side covers the core administrative loop. You enter a vacancy, it syndicates to Zillow, Trulia, Hotpads, and a handful of other rental sites. Applicants apply online, and you can order credit, background, and eviction reports without leaving the platform. Once a tenant is placed, rent collection moves online via ACH. Maintenance requests come in through a tenant portal instead of a 10pm text.

None of these features are technically differentiated from other platforms in this space. The execution is solid and the free tier makes them accessible to a first-time landlord who is not ready to pay $55-$300 per month for a full platform.

The actual differentiator is the local agent network. For landlords who do not live near their rental property, or who simply cannot be available to run showings on a Tuesday afternoon, Hemlane connects them to local real estate agents who handle in-person tasks at per-event pricing. A showing might run $50-$100. A move-in inspection might be similar. Compare that to the 8-10% of monthly rent a traditional management company takes, and the math favors Hemlane for landlords whose properties do not have constant vacancy or inspection needs.

Pricing Reality

The free tier covers one unit with full access to the core features. For most landlords, the step up to the paid Essential tier is driven by having multiple units rather than needing premium features. Pricing for the Complete tier, which includes agent network access, varies and should be confirmed directly — agent fees stack on top of the monthly software cost, and the total can approach traditional management costs if you are running frequent showings.

Before committing to Complete, estimate your actual in-person task frequency. A stable rental with long-term tenants might need two showings per year and one annual inspection — that is a handful of per-event fees. A property with high turnover could make the math less favorable.

Who This Fits

Hemlane works for independent landlords managing one to fifteen residential units, particularly those who own property out of state or in a different city. It also makes sense as a starting platform for new landlords who want to get organized without a large monthly commitment.

It is not built for third-party property managers who handle portfolios for multiple owners and need trust accounting, owner financial statements, and 1099 processing. There is no general ledger. It is also not a fit for commercial properties or larger residential portfolios — the platform does not have the reporting depth, maintenance cost controls, or API flexibility that managers above 20-30 units typically need.

One Thing to Test Before Committing

Before relying on the agent network, confirm coverage in your specific market. Enter your property address during signup and verify that local agents are available and have capacity for showings in your area. Coverage in major metros like Chicago, Denver, or Atlanta is generally solid. Smaller cities and rural markets are less consistent, and finding out the network is thin after you have already listed a vacancy is a problem with a direct cost.

+ Strengths

  • Agent network solves the biggest pain point for remote landlords without committing to a full management contract
  • Free tier means a first-time landlord can get organized before committing to a monthly platform cost
  • Per-event agent pricing gives landlords cost control -- you only pay for in-person help when you actually need it

Limitations

  • No general ledger makes Hemlane a poor fit for third-party managers who report financials to owners
  • Agent availability in thin markets is not guaranteed; confirm coverage in your specific city before relying on the network
  • Platform is not built to scale past 20-30 units; you will likely outgrow it before you want to migrate

Key Use Cases

01

Syndicating a vacancy to Zillow, Hotpads, and Trulia without logging into each site separately

02

Requesting a local Hemlane agent to run showings while you are traveling or working remotely

03

Collecting rent online and receiving automated reminders to send before chasing tenants manually

04

Tracking maintenance requests from tenant submission to vendor completion in one place

05

Running tenant screening without subscribing to a separate service

Verdict

Hemlane is the right tool for independent landlords managing a handful of residential units who want software-level organization without a traditional management company. The agent network is the differentiator -- it solves the physical presence problem at a cost that beats 8-10% management fees for most small portfolios. It is not the right tool for third-party managers, commercial portfolios, or anyone who needs built-in accounting.

Pricing

Basic

Free

  • 1 unit included
  • Listing syndication to major rental sites
  • Online rental applications
  • Tenant screening (fees passed to applicant or landlord)
  • Online rent collection via ACH
  • Maintenance request portal

Essential

~$28/mo

  • Multiple units
  • Everything in Basic
  • Automated rent reminders and late fee notices
  • Lease storage and e-signatures
  • Owner reporting
  • Tenant communication log
Most Popular

Complete

Contact for quote

  • Everything in Essential
  • Access to Hemlane local agent network for showings and inspections
  • Per-event pricing for agent-assisted tasks
  • Priority support

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