What the AI in property management software does, and which plan you need
Checked Oct 24, 2026As of October 2026, 14 of the 17 property management tools we track document AI features. On landlord tools they mostly write listing descriptions, review leases or sort transactions. Manager platforms go further, with AI that answers tenant calls and messages or handles maintenance requests, and these usually sit on higher plans or paid add-ons.
AI features by tool
| Tool | For | AI features and the plan that includes them |
|---|---|---|
| Property managers | Realm-X Assistant and Messages start on Core. Flows and advanced workflows are on Plus and Max; Accounting Performer is on Plus (bill entry, financial close) and Max (budgeting).1 | |
| Property managers | Lumina AI suite: AI Workforce agents, AI Bill Scan, Write with Lumina AI, an AI Assistant and AI Summarization. Premium includes all available Lumina AI features; AI Workforce is a paid add-on on Essential and Growth.2 | |
| Property managers | AI Assistant on all plans. Receptionist agent on Connect and Multiply; Maintenance Ops and Lease Renewal agents on Multiply. The comparison table also lists agents as add-ons on lower plans, unpriced.3 | |
| Property managers | ELI+ agent suite covers Leasing, Payments, Renewals and Maintenance AI as a paid suite. An AI assistant is included across the platform.4 | |
| Property managers | Its screening page describes an AI-powered credit scoring model, and screening is listed in all three packages.5 | |
| Property managers | Orion AI tools are built in and tiered by bundle, from Help and Call Summaries (Basic; call summaries need its phone service) to Report Analysis and Script Builder (Premium).6 | |
| Property managers | Rentec's pricing page lists AI Tools & Automations on every edition; it doesn't describe what they do.7 | |
| Property managers | Chat IQ chatbot (Premier add-on) and ScreeningWorks Pro ID and document checks (add-on); prices not published.8 | |
| Landlords | Smart plan: AI categorizes transactions as they arrive and matches uploaded receipts to transactions.9 | |
| Landlords | Hemlane says AI writes 3 draft listing descriptions from location and features; plan not published.10 | |
| Landlords | Landlord Studio lists AI assisted bookkeeping on Pro and Pro Plus only; details not described.11 | |
| Landlords | AI Onboarding fills the account from uploaded leases; AI receipt capture reads receipt photos.12 | |
| Landlords | Cloudia writes or rewrites listing descriptions in a chosen tone, on Pro and Business plans.13 | |
| Landlords | Listing description generator and lease audit are free, TurboTenant says; AI lease creation plan not stated.14 |
Avail, Innago, Stessa don't describe any of their features as AI on their public pages (checked Oct 24, 2026).
Is AI tenant screening allowed?
Several tools add AI to screening, for example ID and document checks or credit scoring. In May 2024 HUD said the Fair Housing Act applies to tenant screening when artificial intelligence and algorithms are used15. That release now sits on HUD's archive site, and fair housing rules differ by state and city, so ask your own adviser how they apply to you. If you use an AI screening score, be ready to explain how it affected each decision.
Which plan do you need for the AI features?
On manager platforms, the AI that talks to tenants is often on a higher plan or sold as an add-on (DoorLoop puts its Receptionist agent on its middle plan), and some vendors don't publish the add-on price. Check each tool's page for the plan named in its own documentation, and the pricing page for what that plan costs at your unit count.
Last checked Oct 24, 2026. Every figure links to the page it came from (see Sources). Found something out of date? Tell us. How we pick and rank: methodology.
Sources 15 sources from 15 sites, including appfolio.com, buildium.com, doorloop.comShow
Every fact on this page comes from one of these.
Realm-X Performers use agentic AI to independently observe, interpret and act on signals from your data
appfolio.com/aiLumina AI is Buildium’s intelligent automation suite built specifically for property management.
buildium.com/features/ai-property-management-softwareReceptionist Agent answers tenant texts, calls, and portal messages around the clock automatically
doorloop.com/pricingEnd-to-end automation (paid suite)
entrata.com/ainext-generation Artificial Intelligence (AI) technology
propertyware.com/tenant-screeningMake smarter decisions with advanced analytics and AI, backed by a dedicated team focused on your long-term success.
rentmanager.com/pricingAI Tools & Automations
rentecdirect.com/pricingChat IQ
resources.yardi.com/documents/chat-iq-breeze-premierAI automated real estate finances
baselane.com/pricingHemlane helps you manage your rentals with AI and real people supporting you every step of the way.
hemlane.comAI assisted bookkeeping Not included Included Included
landlordstudio.com/pricingadvanced machine learning engine will scan the leases
rentredi.com/blog/ai-onboarding-for-landlordsMeet Cloudia: Your AI-Powered Listing Assistant
tenantcloud.com/blog/ai-assistantOur free Lease Agreement Audit tool powered by AI analyzes your lease for legal compliance within 15 seconds!
turbotenant.com/landlord-toolbox/lease-agreement-audit-aiapplies to tenant screening and the advertising of housing, including when artificial intelligence and algorithms are used to perform these functions
archives.hud.gov/news/2024/pr24-098.cfm